Updated May 2026 · Relevant for BC, Alberta (Telus territory) and Ontario where TekSavvy also operates on Bell/Rogers lines.
Telus wins on raw speed and fibre ownership in BC and Alberta. TekSavvy wins on pricing, transparency and customer service. In BC, TekSavvy mostly runs on Rogers/Shaw cable lines — not Telus fibre — so the network comparison differs by location.
| Category | Telus PureFibre | TekSavvy |
|---|---|---|
| Network type (BC) | FTTH — owns the fibre | Cable via Rogers/Shaw lines |
| Avg download speed | 450 Mbps | 87 Mbps (cable avg; fibre higher) |
| Avg upload speed | 440 Mbps | 18 Mbps (cable avg) |
| Entry plan | ~$65/mo | ~$45/mo |
| 500 Mbps plan | ~$90/mo | ~$65/mo |
| Contract | Optional | No contract |
| Data caps | No caps | No caps on most plans |
| Customer service | Billing complaints; long waits | Canada-based; faster resolution |
| Community rating | 4.0 / 5 | 4.2 / 5 |
In British Columbia and Alberta, this comparison works differently than you might expect. Telus PureFibre is a true fibre-to-the-home product — Telus owns the infrastructure and has been aggressively expanding it across urban and suburban BC and AB. TekSavvy in BC, however, primarily runs on Rogers/Shaw cable lines, not Telus infrastructure. The CRTC's April 2026 ruling begins opening Telus fibre to independent resellers, but wholesale fibre access in BC from Telus is still in early stages.
This means if you're in BC comparing Telus PureFibre against TekSavvy cable, you're not comparing the same underlying network — Telus fibre is a meaningfully faster and more reliable product in that market.
In Ontario, TekSavvy operates on Bell and Rogers lines. A TekSavvy fibre plan in Toronto runs on Bell's fibre infrastructure at CRTC-regulated wholesale rates. Here the comparison shifts: TekSavvy offers Bell-equivalent fibre speeds at 30–40% lower cost, with better customer service. For Ontario users, TekSavvy is often the clear value winner unless you need Bell's top-tier 3 Gbps plan.