Updated May 2026 · In many areas TekSavvy literally runs on Rogers cables — so why are the bills so different?
TekSavvy wins on price, customer service, and overall satisfaction — often running on the exact same Rogers cable. Rogers wins only if you need gigabit+ speeds or want a bundled TV/mobile package. For most households, switching to TekSavvy cable saves $20–40/month for an equivalent experience.
| Category | Rogers Ignite | TekSavvy |
|---|---|---|
| Underlying network (ON) | Rogers cable (HFC) | Rogers cable (HFC) — same lines |
| Entry plan | ~$60/mo (50 Mbps) | ~$45/mo (50 Mbps) |
| 300 Mbps plan | ~$80/mo | ~$60/mo |
| Max speed | 2.5 Gbps (Xfinity) | 1 Gbps |
| Contract | Month-to-month or 2-yr promo | Month-to-month always |
| Data caps | Some plans have caps | No caps on most plans |
| Modem | Rental required ($15/mo) | Own modem supported |
| Customer service | 6,583 CCTS complaints (6 months) | Canada-based; fewer complaints |
| Community rating | 3.3 / 5 | 4.2 / 5 |
| TV / mobile bundles | Yes | Internet only |
This is the most striking comparison in Canadian internet: in Ontario and parts of western Canada, TekSavvy cable internet runs on Rogers' own physical coaxial infrastructure. The signal travelling into your home is identical. The node on your street is the same. The fibre feeding that node is the same Rogers fibre.
What changes is the company billing you, the customer service team answering your calls, and — most importantly — the price. TekSavvy typically charges 30–40% less for equivalent speed tiers, with no contracts and no modem rental fees if you buy your own compatible unit.
Rogers has a genuine advantage for three types of customers. First, those who need speeds above 1 Gbps — Rogers Xfinity plans go to 2.5 Gbps, while TekSavvy caps at 1 Gbps. Second, those who want to bundle internet with Rogers Ignite TV, home phone, or a Rogers wireless plan, where bundling discounts can meaningfully lower the total bill. Third, customers in areas where Rogers has rolled out Xfinity-grade infrastructure but where TekSavvy's wholesale capacity allocation hasn't kept pace, leading to slower wholesale throughput during peak hours.
The peak-hour capacity issue is real but inconsistent. TekSavvy pre-purchases capacity from Rogers, and in some densely populated areas during evening hours, their wholesale allocation can cause speeds to dip. Rogers subscribers on the same infrastructure often get priority. This is improving as CRTC wholesale rules tighten.