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Switched from Rogers after 8 years and I'm kicking myself for not doing it sooner. Speeds are consistent, no throttling, and their support actually picks up the phone.

The speeds are genuinely incredible for a home connection. I work from home and have had zero downtime in 6 months. Customer service wait times are brutal though — expect 45+ minutes.

Three technician visits, zero resolution. During peak hours (6–9pm) speeds drop to unusable levels. They acknowledged congestion in my area but offered no ETA on a fix. Looking to switch.

I’ve been using Rogers Ignite 500 for about 2 years in downtown Toronto, and overall the experience has been solid. The download speeds are consistently close to what’s advertised, especially during evenings when multiple devices are streaming or gaming at the same time. Upload speeds are decent for video calls and cloud backups, though not as strong as fibre providers.